Project
The Travel Planner
This is my final capstone project and I wanted to pick something that I was interested in. Starting last year, I had the opportunity to travel more. During the pandemic, I would just take small trips such as short road trips. These required minimal planning. But as I took longer and farther trips, this reminded me of how stressful it was to plan a trip. I used Google Excel to plan out everything for those trips, but it didn’t have the aesthetic appeal, which lead to me not being motivated to sit down and do a thorough planning. Hence, all of the last minute planning that I had to do. I wanted to design an app that combines all of the important travel information such as accommodations info, car rental, flight info, budget tracker, and itinerary all in one. When you’re traveling, it can be stressful and you might not have the time to pull out different apps to pull up information. I wanted this “app” to eliminate that problem.
We were given the task to create a minimum viable product (MVP). I chose to create a travel planning app that combines all of the important information all in one application. We had total of 2 weeks to complete out this project.
My Role
UX Researcher
Branding
UX/UI Designer
Problem Statement
There are different types of people when it comes to planning for a trip. Those who just wing it and those who plan everything out. Most people use an excel sheet and plan things out. But this process can be daunting and a little boring. The travel planner app will let you have all of the key information all in one place. It will also get you excited for your upcoming trip with its aesthetics.
Competitor Research
Research Goals
Understand the purpose of a travel planning app
See common features and themes
Discover each apps MVP
See what makes each app unique
Methodology
Competitive Analysis
Results
These apps provides and easy way to plan for trips
They all have an itinerary and ability to collaborate with friends
Only 1 of the competitor has a spending tracker
User Research
Research Goals
Understand why users use an app to plan out their trips
Uncover any pain points when using a travel planning app
Discover what features users are looking for in an app
Methodology
User Interviews
I interviewed those who travel on a regular basis and also those who only travel sometimes
Results
All users expressed that they mainly use an app to help lessen the amount of apps they need to pull up when they’re traveling - It also helps decrease the stress in planning
All users expressed that they want an app to have a built in google function where they can look up recommendations for food and activities
Most users expressed that they want the app to hold their flight/hotel/and car information
Creating the framework
I started off by creating an app map to give myself a general sense of the layout of the app. I wanted to keep the navigation minimal so Stephanie can easily navigate whenever she’s on the go.
Now that I have the app map planned out, I started sketching out some 2 variations of the homepage. I went with the one on the right. I wanted the homepage to be something that gives travelers inspiration for their next trip.
In order to identify the Travel Planner’s brand identify, I started off by defining the core characteristics which is: easy, travel, and fast. With this in mind, I was able to design the logo, typography, color palette, and what type of pictures will be used throughout the app.
Wireframes
With the initial framework down, I went into Figma to create the wireframes. I created: homepage, start a trip, trip itinerary, COVID information, explore page, and explore details
Designing a travel planning app
With the initial wireframes done, I was able to move onto the designing stage. I started off by creating what I had for the wireframes and created more screens when needed. These additional screens will be used when I get to the usability testing phase
01/04
Add Expenses
Users are able to track their spendings on trips through this easy to use budget tracker. They’re able to set a budget for a trip and for each expenses logged, users are able to visually see how close they are to their budget
02/04
Add to itinerary - Trip not created yet
What if a user is thinking of going on a trip, but they haven’t created a trip plan on the app yet and they found a food/activity that they want to do? There is an option to create a trip plan - from here, they can add the dates and location
03/04
Start a trip
Users are able to quickly add a trip in a trip and then start adding to their itinerary
04/04
Start a Trip
This is a scenario in which the users have multiple trips started in the app already. They are searching for foods/activities for a single city and they want to add it to their itinerary. Users are able to easily select which trip they want to add the food/activity to
Testings and Next Steps
I did the prototype and usability testing directly through Figma. I sent the users the link to the prototypes and asked them to perform the given task through a screen sharing through zoom. After the testing, I asked them a series of questions
Prototype
For the prototype, I asked 4 users to complete out the 4 different tasks that I created
Start a trip - This was divided between
Users haven’t started a trip yet
Users start a trip first and then start planning
Users have multiple trips started
Add expenses to your budget tracker
Usability Testing
At the end of the usability test, I asked each user about their thoughts regarding the designs and if they experienced any difficulties. All of the users were able to complete out the 3 tasks easily. With this feedback, it tells me that I didn’t need to iterate anything with the current designs
Next Steps
Due to the time constraint, I was limited on what I could create. Originally, I also wanted to add the ability to collaborate with friends on trips as well, but I quickly realized that this would have lengthen the project and that I wouldn’t finish it within the 2 week timeframe. If this was a real project, then I would add this feature during the next design launch. I would also add a social feature as well. You’re able to see other traveler’s curated trips and either like/comment on it.